Gloria BIGAMOU

Future Intern at ARES Conseil, focusing on client acquisition and relationship management within a consulting framework.

• Orchestrated client appointment scheduling via phone and email, optimizing outreach strategies.
• Managed and nurtured prospect relationships using CRM tools, contributing to lead qualification.
• Conducted thorough needs assessments to align consulting solutions with client objectives.
• Collaborated effectively within a team to meet and exceed predefined project goals.

Provided comprehensive customer service and operational support at KIABI, enhancing store efficiency and customer satisfaction.

• Delivered exceptional customer service, resolving inquiries and enhancing the shopping experience for a high volume of customers.
• Managed precise stock placement and inventory control, ensuring optimal product availability and store presentation.
• Executed cash register operations and managed daily cash flow with high accuracy, minimizing discrepancies.
• Streamlined merchandise reception and organization, improving operational efficiency and accessibility of goods.

Provided efficient and precise table service at RESTAURANT - PAUL, enhancing customer dining experiences and managing orders during peak hours.

• Engaged proactively with customers to provide detailed menu information and personalized recommendations, enhancing dining satisfaction.
• Maintained high-quality service standards during peak operational hours, ensuring rapid and efficient table turnover without compromising guest experience.
• Processed customer orders with meticulous attention to detail, contributing to a smooth workflow between front-of-house and kitchen staff.